Front Desk Associate

2 weeks ago


Lewes, Delaware, United States Miracle-Ear Full time
Job Summary

Miracle-Ear is seeking a highly motivated and customer-focused Front Desk Associate to join our team. As the first point of contact for our customers, you will be responsible for delivering exceptional customer service and ensuring a positive experience for our patients.

Key Responsibilities:

  • Manage customer interactions and resolve any concerns or questions
  • Schedule appointments and confirm customer information
  • Provide administrative support to the hearing care team
  • Collect and record customer payments
  • Maintain accurate customer records and databases

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Requirements

To be successful in this role, you will need:

  • Administrative experience and computer skills
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks
  • Basic math skills and accuracy with handling cash and credit transactions

What We Offer

We offer a competitive hourly rate of $17.50, plus a monthly bonus opportunity. Our benefits package includes health insurance, paid time off, paid holidays, and a 401K plan. We also offer continuous training and support to help you grow in your career.



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