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Retail Associate

2 months ago

ValdeReuil, Normandie, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Associate - Cart Attendant. In this role, you will play a critical part in ensuring our members have a positive shopping experience by providing exceptional service and support.

Key Responsibilities
  • Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed, informing members when products are unavailable, and offering alternative product options.
  • Maintain safety of facility by conducting safety sweeps, following procedures for handling merchandise, and correcting and reporting unsafe situations.
  • Provide member service by acknowledging members, identifying member needs, and assisting with purchasing decisions.
  • Process member purchases, assist with payments, and utilize cash registers to assist members with transactions.
  • Organize and maintain availability of carts/flatbeds, assist members with transporting items, and maintain parking lot cleanliness.
Requirements
  • Customer service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Strong communication and problem-solving skills.
  • Ability to stand for long periods and work in a variety of weather conditions.
What We Offer

As a Member Service Associate - Cart Attendant at Sam's Club, you will enjoy a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. You will also have access to our education benefit program, Live Better U, which provides tuition, books, and fees for full-time and part-time associates.