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Customer Service Professional

1 week ago

Garland, Texas, United States PLS Full time

At PLS, we're committed to delivering exceptional customer service that sets us apart from the rest. As a Customer Service Representative, you'll be the primary point of contact for our customers, providing them with a superior experience that keeps them coming back.

Our team members are dedicated to educating customers on our products and services, ensuring they have everything they need to manage their day-to-day financial needs. We believe in maintaining company quality standards and complying with all policies and procedures, which is why we're looking for someone with a strong attention to detail and ability to multitask.

Job Responsibilities:

  • Providing outstanding customer service to ensure repeat business
  • Educating customers on our products and services
  • Maintaining company quality standards and complying with all policies and procedures
  • Following cash handling procedures
  • Completing transactions accurately
  • Using our point-of-sale system to access information and process transactions

Requirements:

  • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant
  • Ability to engage with customers
  • Strong verbal communication
  • Ability to offer products and services based on customer needs
  • Exceptional attention to detail and ability to multitask
  • Professional appearance and demeanor
  • Honesty and integrity
  • Able to work flexible hours