Luxury Sales Consultant
3 days ago
At Blue Nile, we're driven to reimagine the fine jewelry experience and disrupt the industry. Our team is passionate about helping customers find the perfect piece to celebrate life's milestones.
We're seeking a Luxury Sales Consultant to join our retail showroom in the Garden State Plaza in Paramus, NJ. The ideal candidate will have a passion for educating customers about jewelry purchases and a commitment to delivering exceptional customer service.
Key Responsibilities:
- Communicate the Blue Nile difference and instill trust and confidence in our brand
- Demonstrate exceptional customer service and continually develop product knowledge to educate customers
- Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience
- Proactively follow up on internal and external communications while maintaining Blue Nile service standards
- Effectively resolve complex customer service challenges and find solutions that exceed customer expectations
- Help create and maintain a service culture focused on the customer, enhance the buying experience, and build relationships that lead to long-term business growth
- Consistently achieve or exceed company sales and service goals
Requirements:
- Previous retail sales or customer service experience required
- High School Diploma or GED
- Jewelry experience a plus but not required
- Excellent interpersonal, creative problem-solving, organizational, and time management skills
- Excellent listening, written, and verbal communication skills
- Strong attention to detail and high integrity
- Ability to work within deadlines in a fast-paced environment
- Strong computer, typing/keyboarding, and data entry skills
- Ability to stand for extended periods of time
- Flexibility and willingness to adjust to scheduling needs
Benefits:
The hourly pay range for this job is $21.68 - $27.43. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage, and 401(k) employer match amongst other benefits for eligible positions.
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