Quality Assurance Manager

2 months ago


Chantilly, Virginia, United States 00100 LEIDOS, INC. Full time
Job Summary

We are seeking a highly skilled Quality Assurance Manager to join our team at Leidos, Inc. in a career opportunity that will support a program in the Decision Advantage Solutions Business Area.

Key Responsibilities
  • Manage the instantiation of the Quality Management System (QMS) for the program.
  • Deploy and implement appropriate QMS processes to ensure high-quality service delivery.
  • Integrate closely with the program team to implement and execute the QMS.
  • Recommend, facilitate, track, and report on continuous process improvement activities.
  • Implement audit practices for internal processes and products.
  • Ensure adherence to all standards, Leidos policies, and best practices.
  • Support the development and collection of performance metrics.
  • Track, analyze, and report to program management on trends found in the performance metrics.
  • Provide the program manager with timely metrics and audit outcomes to gauge progress towards quality objectives.
  • Report to higher-level management on Quality Achievement and act as liaison for enterprise quality initiatives for the program.
  • Review and submit contract deliverables.
  • Ensure compliance with PWS, QASP, EENG, ISO (namely 9001:2015) for the program as applicable.
  • Create, update, adopt a Tailored Process Baseline (TPB) for the program as applicable.
  • Document and work to resolve nonconformities and requirement escapes via root cause analysis and corrective/preventive action.
  • Support Leidos reporting, such as Quality Management Reviews, In Process Reviews, Weekly Activity Reports, and Monthly Operational Reviews.
Requirements
  • Experience providing Quality Management with Software Development and IT Service Management Projects.
  • BA degree and 8-10 years of relevant experience or Masters with 6-10 years of prior relevant experience.
  • Must be able to obtain Top Secret/SCI clearance with Polygraph.
  • Lean Six-Sigma Green Belt.
  • Experience auditing to external quality standards such as ISO9001/ISO20000/AS9100/CMMI Dev or Svc.
  • Experienced with peer reviews and process auditing.
  • Experience collecting and analyzing metrics.
  • Ability to multi-task, complete tasks without direct supervision, and function in a dynamic, fast-paced environment.
  • Excellent verbal and written skills.
  • Proficiency with MS Office Products (Word, Excel, Visio, PowerPoint, & Project).
  • Ability to support limited domestic travel.
Preferred Qualifications
  • Certified Lean Six-Sigma Black Belt.
  • Experience with Agile principles.
  • Understanding of ITIL principles (ITIL Foundation training or equivalent).
  • Formal auditor training.


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