Exam Proctor

6 days ago

Richardson, Texas, United States Pearson Professional Testing Center Full time

**Job Title:** Exam Proctor

**About the Role:

We are seeking a highly organized and customer-focused individual to join our team as an Exam Proctor at Pearson Professional Testing Center. As an Exam Proctor, you will play a crucial role in ensuring the smooth operation of our testing center by providing exceptional customer service, overseeing exam sessions, and maintaining strict security protocols.

Key Responsibilities:

  • Customer Service: Greet candidates warmly and assist them with any inquiries or concerns in a friendly and professional manner. Provide guidance to candidates regarding exam procedures, policies, and technical requirements.
  • Appointment Management: Efficiently handle a high volume of walk-in appointments while maintaining organization and adherence to scheduling protocols.
  • Candidate Verification: Verify candidate identification documents according to Pearson VUE's strict guidelines and procedures.
  • Exam Monitoring: Conduct thorough pre-exam checks to ensure the testing environment meets Pearson VUE's standards for security and comfort.
  • Administrative Tasks: Maintain accurate records of candidate attendance, exam sessions, and any incidents or concerns that occur during testing.

Salary Estimate: $45,000 - $60,000 per year

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