Lead Hospitality Associate

4 days ago


Bozeman, Montana, United States Montana Ale Works Full time

We are seeking a skilled and experienced Lead Hospitality Associate to join our team at Montana Ale Works.

Company Overview

Montana Ale Works is committed to delivering exceptional food and drink experiences, with a passion for providing positive, friendly, and solution-oriented service. Our mission is to create a welcoming environment where guests feel valued and cared for.

As a Lead Hospitality Associate, you will play a key role in upholding our high standards of service and hospitality, ensuring that every guest has an exceptional experience.

Salary and Benefits

The salary for this position is $10.30 per hour plus tips, with opportunities for growth and advancement. We also offer a range of benefits, including:

  • A wellness program with discounts at local gyms and wellness centers
  • A 401-K/Aflac supplemental insurance plan after one year
  • A yearly longevity bonus
  • Meal discounts on and off the clock
Job Description

This is a fast-paced and dynamic environment that requires excellent communication and teamwork skills. As a Lead Hospitality Associate, you will be responsible for:

  • Providing exceptional customer service and resolving any issues or concerns promptly
  • Working closely with colleagues to ensure seamless service delivery
  • Upselling and promoting our menu offerings to drive sales and revenue
  • Maintaining a clean and organized workspace, adhering to health and safety protocols
Required Skills and Qualifications

To be successful in this role, you will need to possess:

  • At least 2 years of serving experience, preferably in a similar environment
  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • Ability to work well under pressure and as part of a team
  • A minimum age of 16 years old
What We Offer

As a member of our team, you can expect:

  • A rewarding career path with opportunities for growth and development
  • A supportive and inclusive work environment
  • A chance to work with a passionate team of professionals who share your values
  • A comprehensive training program to help you succeed in your role

Montana Ale Works is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, gender, gender identity, gender expression, religion, national origin, marital status, sexual orientation, military status, or any other aspect unrelated to the purposes of this organization.



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