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Travel Consultant

2 months ago


Longview, Texas, United States Horizon Innovations Full time

We are seeking a highly skilled and motivated individual to join our team at Horizon Innovations as a Travel Advisor. As a key member of our sales team, you will play a crucial role in providing expert advice and guidance to customers on all aspects of passenger transportation.

Key Responsibilities:

  • Provide personalized advice and sell all offers in passenger transport through various channels, including sales offices, ticket machines, and digital platforms.
  • Conduct sales conversations while adhering to established sales standards and best practices.
  • Actively promote additional offers and services to customers, ensuring a seamless and enjoyable travel experience.
  • Monitor and maintain the functionality of sales infrastructure at our sales office locations, ensuring optimal performance and customer satisfaction.
  • Process fare refunds and assist customers with any issues related to their journey, providing exceptional customer service and support.
  • Ensure compliance with cash register guidelines and prescribed quality standards, maintaining the highest level of professionalism and integrity.

Requirements:

  • A commercial apprenticeship or relevant sales experience is highly desirable.

About Us:

Horizon Innovations is a dynamic and innovative company dedicated to providing exceptional travel experiences for our customers. We are committed to excellence and strive to deliver the highest level of service and support to our customers and employees alike.