Customer Service Ambassador

3 weeks ago


Moses Lake, Washington, United States Freeman Holdings Group Full time
Job Description:

We are seeking a highly skilled Customer Service Ambassador to join our team at Freeman Holdings Group. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service to crew and passengers by delivering a warm welcome and concierge services. Your role will involve greeting customers in a friendly and professional manner, making reservations as required, and ensuring that all ground services are completed and invoiced.

Responsibilities:
  • Greet Customers: Provide a warm welcome to customers in a friendly and professional manner.
  • Concierge Services: Make reservations as required and ensure that all ground services are completed and invoiced.
  • Collaboration: Partner with line service team to meet and exceed customer's service expectations.

The ideal candidate should have excellent communication skills, a strong ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.



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