Implementation Specialist
3 weeks ago
Campfire Interactive is a leader in cloud-based Opportunity Management & Sales Forecasting, Quote Lifecycle Management, and Program, Project & Issues Management. We work with many of the world's largest automotive suppliers, an exciting industry facing big changes from electrification of vehicles to globally distributed supply chains.
This role is a key part of our team, responsible for the design, development, maintenance, and enhancement of the configuration of Campfire's PPM modules. Key responsibilities include:
- Implementation, testing and training of Campfire product
- Prepare and demonstrate Campfire product
- Gather and document customer requirements and help the technical team write technical specifications
- Support Campfire customers through phone and e-mail
- Work with the programming staff to come up with new ideas to enhance the product
Successful candidates will demonstrate:
- Ability to work in a collaborative team environment while also being able to execute work independently
- Ability to problem-solve complex issues independently and with a team
- Ability to meet project timelines and deadlines while producing high-quality work
- Ability to identify the big picture in all components of decision making using the top-down thinking approach
- Eagerness to learn and the ability to adapt to company culture
- Ability to establish and maintain effective working relationships with peers, project team members, and customers
- Excellent verbal and written communication ability
- Ability to work in a fast-paced, start-up environment
- Ability to perform mathematical tasks and to effectively solve given mathematical problems
Key qualifications include:
- Expert knowledge in Microsoft Excel and PowerPoint and Word
- Support development of business cases with the customer team, including solutions estimates
- Assist the team with customer relationships as well as the project team and internal subject matter experts
- Coordinate with internal team to input customer data into the application and train clients on how to use the software
- Knowledge of corporate accounting and financial reporting
Work experience and education requirements include:
- At least 2 years of experience in Financial Forecasting/Analysis or Cost Analysis role
- Experience with automotive or general manufacturing processes and best practices (preferred)
- Bachelor's degree in information technology OR economics OR business OR accounting OR equivalent
- Master's degree in Applied Statistics, Business Analytics, or any Informatics field (preferred)
Campfire Interactive is committed to maintaining a safe and healthy work environment. This role may require occasional in-office work and customer meetings. All information will be kept confidential according to EEO guidelines. We do not accept unsolicited 3rd party resumes.
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