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Front Desk Receptionist

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**Job Overview:** The Front Desk Receptionist - Collision Center at Toyota of Scranton is responsible for providing exceptional customer service to clients, answering phones, coordinating with department managers, and managing administrative tasks at the front desk.

**Key Responsibilities:** Welcome and greet clients arriving at the Collision Repair Department, assist customers with questions about their repairs and vehicle status, facilitate the vehicle pick-up process, ensure all necessary paperwork is completed, communicate any additional information regarding repair status, costs, and vehicle warranties to clients.

**Benefits and Compensation:** Competitive hourly wage, comprehensive benefits package, including health insurance, paid time off, and employee discounts. This is a full-time position with regular business hours, Monday through Friday, 8am-5pm.

**Requirements:** High School Diploma or equivalent required. Previous customer service experience in an automotive dealership, repair shop, or related field preferred. Excellent communication and interpersonal skills, strong organizational and multitasking abilities, and ability to work in a fast-paced environment and handle high volumes of customer interactions.