Restaurant Operations Manager
1 week ago
Restaurant Operations Manager Position
We are seeking a highly skilled Restaurant Operations Manager to lead our team at 1163 - Dave's Hot Chicken - City Base. As a Restaurant Operations Manager, you will be responsible for providing strategic direction for our restaurant, directing and managing our organization's business activities, and developing and implementing effective business strategies and programs.
Key Responsibilities:
- Audit all facets of restaurant operations, deliver feedback, and develop solutions to facilitate improvements.
- Have a complete understanding of budget and cost trends that impact operations.
- Control cash, property, product, and equipment.
- Build sales, and control labor & food costs.
- Meets all targets set by Operations Leadership.
- Set aggressive goals to drive business metrics.
Requirements:
- Minimum of 5 plus years of previous food service, retail, or restaurant supervisory experience
- Knowledge and skills in analyzing profit and loss statements and the overall financial performance of the restaurant
- Knowledge and skills in staffing
- Knowledge of Labor Laws
- Local restaurant marketing experience a plus
- Ability to lead, motivate, and empower the DHC Team Members to higher levels of performance
- Ability to align Team Members with the DHC culture by balancing seriousness and having fun
- Ability to manage basic tasks, the restaurant's Team Members, and fiscal operations
- Takes initiative
- Have excellent verbal and written skills
- Ability to manage all public dealings in a professional manner
- Ability to recognize problems and problem solve
- Ability to accept feedback and willingness to improve
- Ability to set goals, create plans, and convert plans into action
- Ability to measure performance subjectively and objectively
- Is a Brand ambassador both in and outside of the restaurant
Bonus Potential:
- Food ($200 paid weekly - all or nothing)
- Labor ($200 paid weekly - all or nothing)
- Birdeye - Rating & Review ($200 paid by 4/5 week period - all or nothing)
- Ovation - Internal Rating & Review (Up to $200 paid by 4/5 week period)
- Mystery Shopper (Up to $200 paid by 4/5 week period)
- Ecosure - Operations Assessment (Up to $500 paid quarterly)
- OPS Assessment - Internal Operations Safety Audit (Up to $400 paid quarterly)
- Profit Sharing (1% of bottom line net profit after all expenses)
Additional Requirements:
The intellectual and physical demands described below are representative of what must be met by a Team Member to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Minimum of High School Diploma or GED required; some college is preferred
- Must be 21 years of age or older
- Proficient in a variety of technology systems, especially Microsoft Office (Word, Excel, Outlook), and able to adapt to new systems quickly (e.g., R365, Harri, Revel POS, etc.)
- On occasion, may be required to lift and carry, push or pull heavy objects up to fifty pounds; kneel, bend or stoop, ascend or descend stairs; reach and grasp objects.
Why Work with Us:
We are a growing company with multiple locations opening over the next five years. As a Restaurant Operations Manager, you will have the opportunity to work with a dynamic team and contribute to the success of our company.
How to Apply:
Apply now to join our team and take the first step towards a rewarding career as a Restaurant Operations Manager at 1163 - Dave's Hot Chicken - City Base.
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