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Room Care Specialist

2 months ago

Lansing, Michigan, United States Country Inn & Suites - West Lansing Full time
Job Overview

We are seeking a dedicated and meticulous Housekeeping Attendant to maintain the cleanliness and orderliness of our facilities at Country Inn & Suites - West Lansing. This role is essential in ensuring a pleasant experience for our guests by upholding high standards of cleanliness.

Benefits:
  • Life Insurance
  • 401(k) Plan
  • Company Social Events
  • Dental Coverage
  • Employee Discounts
  • Flexible Work Schedule
  • Health Insurance
  • Career Advancement Opportunities
  • Training and Development Programs
  • Vision Coverage

Key Responsibilities:

  • Ensure timely cleaning of guest rooms and common areas
  • Maintain exceptional cleanliness standards throughout the property
  • Thoroughly clean and organize all designated areas within set timeframes
  • Provide outstanding customer service to enhance guest satisfaction
  • Create daily task lists and track the status of serviced rooms
  • Keep cleaning equipment in optimal condition
  • Report any shortages, damages, or security concerns
  • Address reasonable guest complaints and requests as needed
  • Monitor inventory levels of cleaning supplies
  • Adhere to health and safety regulations and comply with company policies
Required Skills:
  • Proven experience in a similar role
  • Ability to work independently and stay motivated
  • Strong customer service orientation
  • Effective prioritization and time management skills
  • Professional demeanor with attention to detail
  • Basic knowledge of the English language
  • High school diploma or equivalent