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Registered Medical Assistant
2 months ago
Position Summary: The Certified Medical Assistant plays a crucial role in delivering quality patient care by assisting with clinical tasks, managing appointments, and maintaining accurate patient records.
Qualifications: Candidates must possess a valid Medical Assistant certification, be a Registered Medical Assistant, or hold a current LPN license. CPR certification is required within six months of employment.
Experience: Previous experience with electronic medical records and customer service is preferred.
Key Responsibilities:
- Support healthcare providers during examinations and medical procedures.
- Execute provider orders with precision and care.
- Maintain cleanliness and organization of exam rooms and medical equipment.
- Administer medications and injections as directed by healthcare providers.
- Document patient information accurately in the Electronic Medical Record System.
- Utilize office equipment, including EKG machines and nebulizers, following operational guidelines.
- Prepare patients and exam rooms for medical evaluations and procedures, ensuring all necessary supplies are available.
- Facilitate efficient patient flow by assisting in various office areas as needed.
- Timely documentation and reporting of laboratory results.
- Perform blood draws, label specimens, and complete orders in compliance with accreditation standards.
- Adhere to infection control protocols and maintain patient confidentiality in accordance with HIPAA regulations.
- Communicate effectively with patients both in person and over the phone, ensuring understanding.
- Prepare necessary forms and paperwork for provider review.
- Foster positive relationships with patients, visitors, and healthcare team members.
- Exhibit professional conduct and appearance in alignment with industry standards.
- Answer phone calls professionally, assisting callers with their inquiries.
- Prioritize and return patient calls following office procedures.
- Support operational efficiency by adhering to policies and suggesting improvements.
- Perform additional duties as assigned.
Knowledge, Skills, and Abilities:
- Familiarity with Electronic Medical Records systems.
- Proficient typing skills.
- Ability to recognize urgent medical situations.
- Strong customer service orientation.
- Capability to thrive in a fast-paced environment while managing multiple tasks.
- Attention to detail is essential.
Equipment Utilized: Basic office equipment such as computers, printers, and fax machines, as well as medical devices including EKG machines and nebulizers.
Work Environment: A well-lit medical office setting.
Mental/Physical Requirements:
Must be able to lift a minimum of 10 lbs.
Position involves sitting 15% of the time and standing/walking 85% of the time.
Disclaimer:
The information provided is intended to convey the general nature and level of work performed by individuals in this role. It is not an exhaustive list of responsibilities, duties, and skills required for this position.