Occupancy Specialist

4 weeks ago


San Jose, California, United States The John Stewart Company Full time
Job Summary

The John Stewart Company is seeking a highly skilled Occupancy Specialist to join our team. As a key member of our housing management team, you will be responsible for leasing units and providing exceptional customer service to our residents.

Key Responsibilities
  • Review and process rental applications and leases to ensure accuracy and compliance with company policies.
  • Exercise sound judgment and discretion when interacting with residents, vendors, and colleagues.
  • Maintain accurate and up-to-date resident files, adhering to regulatory guidelines.
  • Develop and maintain positive relationships with residents, ensuring a high level of customer satisfaction.
  • Assist residents with interim and annual recertifications, ensuring compliance with regulatory requirements.
  • Monitor resident compliance with lease terms, rules, and regulations.
Requirements
  • Familiarity with subsidized housing programs and regulations.
  • Excellent communication and organizational skills, with the ability to work independently and as part of a team.
  • Minimum two years' experience in a related field, preferably in housing management or social services.
  • Certifications such as Tax Credit Specialist or Certified Occupancy Specialist are highly desirable.
Benefits

The John Stewart Company offers a comprehensive benefits package, including medical, dental, and vision care, as well as a 401(k) retirement savings plan and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for housing management, we encourage you to apply for this exciting opportunity.



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