Customer Service Representative

5 days ago


GondrecourtleChâteau, Grand Est, United States Hudson Group Full time
Overview

Hudson Group, a leading travel retailer, seeks a skilled Sales Associate to join our team at Minneapolis-Saint Paul International Airport. With over 30 years of experience, Hudson has established itself as a premier destination for travelers, offering a wide range of products and services.

Salary and Benefits

The successful candidate will receive a competitive rate of pay of: $18.95 per hour. Additionally, we offer a range of benefits, including daily pay, a 20% employee discount, 50% food and beverage discount, PTO, personal and parental leave programs, medical and dental insurance, company-paid life insurance, employee recognition programs, advancement and growth opportunities, on-going training & development, and a referral bonus up to $500.

About the Role

This is an excellent opportunity for individuals who enjoy providing exceptional customer service, working in a fast-paced environment, and being part of a dynamic team. As a Sales Associate, you will be responsible for acknowledging and greeting customers, communicating effectively with colleagues and management, and ensuring a smooth shopping experience.

Key Responsibilities
  • Acknowledge and greet customers
  • Communicate effectively with customers, fellow employees and store management
  • Know basic store layout to assist customers in their selection of product and be able to answer customer questions about the entire store
  • Effectively operate a cash register
  • Follow all company policies, cash handling policies, and special store loss prevention procedures
  • Communicate pricing, out of date and inventory issues with management
  • Protect all company assets, stock merchandise in stores and backrooms
  • Isolate, sort, and organize all damaged and outdated products and returns and inform management of any out-of-stock situations
  • Help maintain a neat, clean, organized store, which includes sweeping, dusting, straightening of merchandise, and trash removal
  • Places stock orders, receive freight, load, and unload trucks
  • Provides ongoing stock replenishment to the sales floor
  • Assists in inventory and reconciliation of inventory variances
  • Perform related work as assigned
Requirements
  • Strong interpersonal skills with the ability to interact with diverse personalities
  • Ability to multi-task
  • Be able to lift 40-60 pounds
  • Ability to work in environment exposed to the elements, both hot and cold
  • Good time-management skills and problem-solving abilities


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