Optician
2 weeks ago
Collinsville, Virginia, United States
Atlantic Vision Partners
Full time
About the RoleWe are seeking a skilled Optician to join our team at Atlantic Vision Partners. As an Optician, you will play a critical role in helping our patients see more clearly by designing, measuring, fitting, and adapting lenses and frames according to written optical prescriptions or specifications.
Key Responsibilities- Work directly with customers to help meet all their eyewear needs
- Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
- Expertly explain prescription terminology and product offerings to customers in terms they can understand
- Verify insurance eligibility and maximize savings for the customer
- Take and record measurements using proper measuring devices, adjust and fit eyewear, and execute these details with flawless accuracy
- Create work orders, documentation, grinding instructions for lenses for lab technicians to ensure delivery of the proper lens
- Check that the finished eyewear meets AVP's optical standards, as well as customer requirements and requests
- Maintain records of customer prescriptions, work orders, and payments
- Perform adjustments and minor eyeglass repair
- Work with the practice team to ensure all customers receive exceptional service
- Work with sales representatives on maintaining suitable inventory to meet customer needs
- Arrange and maintain display of optical merchandise
- Stay up-to-date with trends, brands, eyewear, and lens technology
- Collaborate with the practice team to develop best practices for sales and customer service that can be implemented throughout the organization
- Dependable transportation required to travel to other offices as needed
- Must be flexible with traveling to various locations
- Ability to pay attention to detail
- Ability to maintain confidentiality
- The ability to seek instruction in areas where he/she is not knowledgeable
- The ability to recognize inconsistencies
- High School diploma or GED, associate degree preferred
- Prefer completion of optician apprenticeship and certification through the American Board of Opticianry
- Ability to perform essential functions of the position with or without accommodation, including the ability to use power hand tools and lift a minimum of 70 lbs
- Excellent verbal communication skills
- Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only)
- No nights or weekends = work/life balance
- Paid uniforms
- Paid vacation and holidays (+ two floating holidays)
- Tuition reimbursement opportunities
- Referral bonus opportunities
- Discount on designer eyewear
- Paid certified accreditation program