IT Database Administrator

Job Title: IT Database Administrator

Job Summary:

Dogwood Industries is seeking a skilled IT Database Administrator to manage the installation, configuration, and maintenance of SQL Database for SolidWorks, AutoCAD, SolidWorks PDM, and ERP software.

Key Responsibilities:

• Manage the installation, configuration, and maintenance of SQL Database for SolidWorks, AutoCAD, SolidWorks PDM, and ERP software.
• Support and maintain databases on servers that run Microsoft SQL Server Standard.
• Monitor key metrics, optimize SQL queries, and adjust indexes to handle performance issues.
• Manage user access and permissions within the SQL and PDM software, ensuring that sensitive data is protected.
• Perform database tuning and regularly review and optimize configurations, monitor software usage and performance, identify areas for improvement and implementing solutions.
• Coordinate software updates and upgrades, testing new features and ensuring compatibility with existing systems.
• Prepare and maintain documentation on Database software configurations, processes, and standards and ensure compliance with company policies and industry regulations related to Database software usage and data security.
• Monitor, Manage, and Assist with the implementation and maintenance of backup and disaster recovery procedures for company data and systems.
• Participate in regular IT security audits and assessments to identify vulnerabilities in systems and processes.
• Provide on-call support for emergencies outside of regular business hours.
• Procure, install, configure, and maintain workstation and server hardware, software, and networking devices.
• Troubleshoot and resolve technical issues related to computer systems, networks, and peripherals.
• Provide technical support and assistance to end users.
• Maintain inventory of computer hardware and software.
• Management of cell phones and VoIP phone system.
• Manage connectivity and security of networked large industrial equipment.
• Completing large IT projects and Occasionally Interface with MSP.
• Travel to Bothell and Everett offices for services as needed.

Requirements:

• Associate degree in Computer Science or a related field
• 5+ years of experience as an IT Technician or similar role
• Strong knowledge of workstations, servers, and networking systems
• Strong Knowledge of SQL, CAD software, and Database structures
• Experience with troubleshooting and problem-solving basic computer issues
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Strong attention to detail
• Strong verbal and writing skills in English

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Technical Certifications are a plus: Microsoft Certified Systems Administrator (MCSA), CompTIA Data+, DataSys+
• Knowledge of NIST requirements
• Knowledge of Azure and cloud environments