Retail Shop Associate

1 week ago


New York, New York, United States Equinox Full time
Unlock a Rewarding Career at Equinox

We are seeking high-performing individuals to join our dynamic team as Retail Shop Associates. As a valued member of our organization, you will play a crucial role in delivering an unparalleled customer experience and contributing to the growth and success of our business.

About Equinox

At Equinox, we are passionate about high-performance living and strive to inspire and motivate our members and employees to maximize their potential. Our unique approach sets us apart from traditional fitness and wellness companies, and we are committed to fostering a community that values humility, teamwork, and innovation.

Job Description

The Retail Shop Associate is responsible for providing exceptional service to customers, maintaining a deep understanding of our products and services, and ensuring a seamless shopping experience. This role requires strong communication skills, a passion for sales and customer satisfaction, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Achieve monthly sales goals and contribute to the overall success of the store
  • Ensure an exceptional customer experience through personalized attention, product knowledge, and effective communication
  • Maintain a thorough understanding of all club and shop services, programs, and products
  • Assist with operational tasks, including inventory management and loss prevention initiatives
Requirements and Qualifications:
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Minimum 1 year of experience in customer-facing roles, preferably in retail
  • Proven track record of meeting sales targets and achieving customer satisfaction goals
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse stakeholders
  • Ability to work flexible hours, including evenings, weekends, and holidays
Benefits and Compensation:
  • Competitive hourly rate: $17.00 per hour (plus incentives)
  • Complimentary club membership and discounts on products and services
  • Ongoing training and development opportunities to enhance your skills and career prospects


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