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Service Reception Specialist

2 months ago

Westborough, Massachusetts, United States Herb Chambers Ford of Westborough Full time
Job Overview

Herb Chambers Ford of Westborough is seeking dedicated full-time service receptionists to enhance our customer service experience.

The ideal candidate will possess a friendly demeanor and a remarkable personality, contributing to our reputation as a top workplace.

No prior experience is necessary; we are committed to training the right individual.

Key Responsibilities:

  • Greet visitors and clients warmly, directing them to the appropriate personnel.
  • Manage incoming communications by answering phone calls, receiving faxes, and delivering messages promptly.
  • Maintain a tidy and inviting reception area to create a positive first impression.
  • Oversee office supplies and services, ensuring inventory is stocked and equipment is functioning.
  • Assist with special projects by organizing necessary information and adhering to timelines.
  • Support the overall mission of the organization by achieving related objectives as required.

This position requires flexibility with a rotating schedule, including availability to work every other Saturday, as well as opening and closing shifts.

Essential Skills:

  • Effective telephone communication
  • Strong written and verbal communication
  • Interpersonal skills
  • Professional demeanor
  • Confidence in customer interactions
  • Focus on customer satisfaction
  • Ability to manage multiple tasks
  • Customer service expertise
  • Proficient administrative writing
  • Familiarity with Microsoft Office
  • Willingness to work in various weather conditions