IT Support Specialist
3 weeks ago
**Company Overview:**
Lipscomb University is seeking a part-time IT Student Worker to join their team. As an IT Support Specialist, you will play a crucial role in providing technical assistance to students and employees with various IT-related issues.
Salary: $12-$15 per hour
**Job Description:**
The Technical Help Desk Assistant position involves working as part of the IT Department's help desk team. Responsibilities include entering and routing tickets in the IT Ticketing System, providing technical support to users using guided resources provided by the IT department, and guiding clients through corrective steps.
Required Skills and Qualifications:
- Current enrollment at Lipscomb University
- Excellent communication and customer service skills
- Familiarity with new technology, different computer types, mobile devices, etc.
Benefits:
- Part-time schedule (up to 20 hours maximum per week)
- A convenient on-campus job that works around your class schedule
- An opportunity to gain useful IT and customer service work experience
Others:
This position may be eligible for Federal Work Study.
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