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Custodian Position

2 months ago

Ashland, Oregon, United States Southern Oregon University Full time
Job Summary

This position exists to complete the custodial responsibilities of the University Housing Residence Halls and to provide support to other University Housing and auxiliary operations.

Key Responsibilities
  • Cleans meeting rooms and arranges desks and chairs, cleans boards.
  • Cleans offices.
  • Dust mops / wet mops hallways and floors.
  • Cleans, sanitizes, and stocks restrooms.
  • Cleans shower/bathrooms in guest rooms.
  • Cleans/prepares rooms for visiting guests.
  • Cleans stairwells (inside and out).
  • Vacuums / dust mops floors.
  • Cleans windows.
  • Trash and recycle inside and outside building.
  • Maintains carpets by extracting, shampooing, etc.
  • Maintains hard floors by scrubbing, buffing, stripping, and waxing.
  • Assigns work for student worker(s) and monitors performance.
Requirements
  • Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
  • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
  • Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
  • Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
  • Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
  • Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
  • Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters
  • Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
  • Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
  • Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
  • Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
  • Demonstrated ability to provide training and direction to student assistants.
  • Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.
Physical Demands
  • The worker must be physically able to perform all assigned duties and operate assigned equipment.
  • Occasionally school activities may require earlier reporting or extension of scheduled work shift.
  • The work is done inside a building but does involve some outside work, sometimes in inclement weather.
  • Uses cleaning chemicals, custodial cleaning machines, and drives motor vehicles.
  • Some ladder work is required.
  • The position may be a graveyard, day, or swing shift as determined by supervisor to best fit the needs for the department.
Special Conditions
  • Must be willing to travel and attend training programs off-site for occasional professional development.
  • Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
  • Must be able to successfully pass a pre-employment background check.
  • This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
  • The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.