Pharmacy Customer Service Associate
3 days ago
Job Title: Pharmacy Customer Service Associate
Job Summary: We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for providing exceptional customer service, processing prescriptions, and maintaining a clean and organized pharmacy environment.
Key Responsibilities:
- Provide exceptional customer service to patients and customers, answering questions and resolving issues in a timely and professional manner.
- Process prescriptions accurately and efficiently, using pharmacy systems to obtain patient and drug information.
- Maintain a clean and organized pharmacy environment, including counters, shelves, and inventory.
- Assist with inventory management, including ordering, unpacking, and storing pharmaceuticals.
- Process manual claims for third-party program prescription services in a timely and efficient manner.
- Perform other clerical duties as assigned by the Pharmacy Manager.
Requirements:
- High school diploma or equivalent required.
- PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic computer skills and knowledge of pharmacy systems.
Preferred Qualifications:
- Prior work experience with Walgreens.
- Good computer skills.
- Knowledge of store inventory control.
Working Conditions:
This is a full-time position, requiring a flexible schedule, including evenings and weekend hours. The ideal candidate will be able to work independently and as part of a team, with a strong commitment to customer service and quality care.
Equal Opportunity Employer: Walgreens is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.
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