Pharmacy Technician
3 days ago
We are seeking a highly motivated and detail-oriented Registered Pharmacy Technician to join our professional Customer Service team in our Tampa location. As a Registered Pharmacy Technician, you will be responsible for providing exceptional customer service and ensuring the accuracy of patient information.
Key Responsibilities:- Answer telephones and direct calls to pharmacists and/or other pharmacy personnel, or take necessary messages.
- Provide product information, product literature, and customer ordering status to support field sales personnel.
- Receive prescriptions from pharmacists for processing by entering into the pharmacy computer system.
- Prepare correct paperwork for pharmacy to fill medications.
- Solicit sales of new or additional services by calling patients for their monthly refills.
- Receive and process prescriptions via fax, mail, and online ordering systems.
- Verify and/or update accuracy of patient information; i.e. address, allergies, etc.
- Ensure security of Protected Health Information as per HIPAA requirements.
- Enter new prescription orders into the computer system and process form of payment: check or credit card; when appropriate.
- Communicate form of shipment of orders.
- Adjust complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
- Follow reconciliation and reporting procedures for reporting to local, state, and federal governing authorities as required by law.
- May serve as a role model for the purposes of training new personnel.
- Maintain a clean, orderly work environment.
- Current Florida Pharmacy Technician License
- High school diploma or general education degree (GED)
- At least one-year related experience and/or training, or equivalent combination of education and experience
- Strong communication skills, be organized, and detail oriented
- Intermediate computer skills
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals
- Enthusiastic, professional, and self-directed interest
AnazaoHealth offers competitive salaries and a comprehensive benefit package to include 401(k), health insurance coverage for you and your dependents, paid holidays, PTO, and Volunteer Paid Time Off.
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