Customer Service Coordinator
1 week ago
We are seeking a highly organized and detail-oriented Receptionist to join our team at Rod Badely Insurance Agency Inc. As a Receptionist, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our office.
Key Responsibilities:- Greet Clients with a Smile: Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Appointment Scheduling: Manage appointment scheduling and office communications to ensure seamless interactions with clients.
- Customer Record Maintenance: Assist in handling incoming inquiries and maintaining accurate customer records.
- Sales Conversations: Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Excellent Customer Service: Provide top-notch customer service and follow up on client needs to ensure satisfaction.
- Previous Experience: Previous experience in a receptionist or customer service role is essential.
- Strong Communication Skills: Excellent communication and interpersonal skills are required to interact with clients and colleagues effectively.
- Organizational Abilities: Strong organizational and multitasking abilities are necessary to manage multiple tasks and responsibilities.
- Comfortable with Sales: Comfortable engaging in sales conversations to identify opportunities for insurance solutions.
- Basic Computer Skills: Basic computer skills, including Microsoft Office and CRM systems, are required.
Salary: $45,000 - $60,000 per year based on experience.
Benefits:- Matching Retirement Plan: We offer a matching retirement plan to help you save for your future.
- Company Parties: We celebrate milestones and achievements with company parties.
- Competitive Salary: Our competitive salary reflects your hard work and dedication.
- Free Food & Snacks: Enjoy free food and snacks in our office break room.
- Opportunity for Advancement: Take advantage of opportunities for growth and advancement within our company.
- Paid Time Off: Enjoy paid time off to relax and recharge.
- Training & Development: Receive training and development opportunities to enhance your skills.
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