Customer Service Coordinator

1 week ago


Rogers, Arkansas, United States Rod Badely - State Farm Agent Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist to join our team at Rod Badely Insurance Agency Inc. As a Receptionist, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our office.

Key Responsibilities:
  • Greet Clients with a Smile: Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Appointment Scheduling: Manage appointment scheduling and office communications to ensure seamless interactions with clients.
  • Customer Record Maintenance: Assist in handling incoming inquiries and maintaining accurate customer records.
  • Sales Conversations: Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Excellent Customer Service: Provide top-notch customer service and follow up on client needs to ensure satisfaction.
Requirements:
  • Previous Experience: Previous experience in a receptionist or customer service role is essential.
  • Strong Communication Skills: Excellent communication and interpersonal skills are required to interact with clients and colleagues effectively.
  • Organizational Abilities: Strong organizational and multitasking abilities are necessary to manage multiple tasks and responsibilities.
  • Comfortable with Sales: Comfortable engaging in sales conversations to identify opportunities for insurance solutions.
  • Basic Computer Skills: Basic computer skills, including Microsoft Office and CRM systems, are required.

Salary: $45,000 - $60,000 per year based on experience.

Benefits:
  • Matching Retirement Plan: We offer a matching retirement plan to help you save for your future.
  • Company Parties: We celebrate milestones and achievements with company parties.
  • Competitive Salary: Our competitive salary reflects your hard work and dedication.
  • Free Food & Snacks: Enjoy free food and snacks in our office break room.
  • Opportunity for Advancement: Take advantage of opportunities for growth and advancement within our company.
  • Paid Time Off: Enjoy paid time off to relax and recharge.
  • Training & Development: Receive training and development opportunities to enhance your skills.


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