IT Service Delivery Expert

4 days ago


Indianapolis, Indiana, United States Echopath Full time

Are you a seasoned IT professional looking for a new challenge? Echopath is seeking a skilled IT Service Engineer to join our team in Indianapolis.

Key Responsibilities
  • Design and implement technology solutions for SMB clients, serving as a technical consultant and supporting their networks and technology assets.
  • Collaborate with other teams to understand project requirements and objectives, partnering with the Service Manager and Business Development team to onboard new clients.
  • Maintain accurate records of project progress, changes, and outcomes.
Technical Requirements
  • 5-7+ years of Microsoft systems administration/networking experience, with proficiency in Windows Server and Desktop OS, and familiarity with Linux.
  • Demonstrated experience with virtualization technology (VMs, virtual desktops, storage, networking, and security), using platforms such as Azure services, VMware, or Hyper-V.
  • A strong grasp of network architecture, including firewalls, routers, switches, security appliances, software, network protocols, policies, and security, using platforms such as Watchguard, Adtran, Meraki, and Unifi.
  • Familiarization with cybersecurity best practices, including identity and access management (SSO and authentication providers), network security, and data encryption frameworks such as CIS and NIST.

We offer a competitive salary package, ranging from $88,000 to $105,000 depending on expertise. Our team takes pride in ensuring clients get the best solutions for their businesses, combining a deep understanding of technology and their organization to become trusted partners in IT.

About Us

Echopath is an Indianapolis-based IT Managed Services provider, delivering IT projects, systems administration, help desk, and strategic planning services to clients across the United States.



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