Support Technician

2 weeks ago


New Orleans, Louisiana, United States Dave & Buster Full time
Job Overview:

We're looking for a skilled and enthusiastic Support Technician to join our team at Dave & Buster's. As a key member of our Midway team, you'll be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. Your attention to detail and ability to work independently will be essential in maintaining a positive guest experience.

Key Responsibilities:
  • Repair and maintain games, simulators, and technical equipment to ensure optimal performance.
  • Assist guests with technical issues and provide timely and accurate service.
  • Load and refill tickets in redemption games, ensuring all ticket storage areas are secure.
  • Conduct merchandise inventory and restock supplies as needed.
  • Perform daily, weekly, monthly, and quarterly game maintenance as directed by management.
  • Assist with general store maintenance and ensure all areas are clean and organized.
  • Collaborate with team members to maintain a positive and efficient working environment.

Requirements:

To be successful in this role, you'll need to be able to work days, nights, and weekends as required. You'll also need to be comfortable working in a fast-paced environment with distracting conditions. Additionally, you'll need to be able to lift and carry up to 30 pounds and work at heights using an extension ladder.

What We Offer:

We offer a competitive hourly rate of $7.25 - $12.25, depending on experience. Our benefits package includes medical, dental, vision, 401K, and more. We're an equal opportunity employer and participate in E-Verify in states where required.

How to Apply:

If you're a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we'd love to hear from you. Please submit your application with your resume and a cover letter outlining your relevant experience and qualifications.

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