Change Management Specialist

2 weeks ago


Homewood, Illinois, United States CN Full time
About the Role

CN is a world-class transportation leader and trade-enabler, and we're seeking a skilled Change Management Specialist to join our team. As a key member of our organization, you will play a critical role in planning, developing, and executing change management activities for business transformation projects.

Main Responsibilities
  • Design and deliver change management strategies and plans to support teams in adopting new ways of working
  • Engage stakeholders at all levels of the organization
  • Identify stakeholders and conduct impact assessments
  • Contribute to the continuous refinement of the adoption strategy and plan, in line with identified adoption risks
  • Create risk mitigation tactics to minimize resistance
  • Design and lead change network groups to support teams in adopting new ways of working in their units
  • Liaise with other key groups at CN and externally when required
  • Identify and assess people risks, team readiness and overall adoption
  • Propose change management mitigation tactics to support teams based on readiness and adoption results
Communications
  • Develop and execute strategic communication plans to support the overall change management plan
  • Draft communications and oversee review cycles and approvals for transformation adoption
  • Create the change journey communications that will drive the change adoption and understanding of the future business model
  • Distribute communications to internal audiences
Training and Performance Support
  • Collaborate with the various teams to identify training needs through training assessment
  • Handle the creation of the required and relevant training material for impacted stakeholders
  • Ensure that all communication and engagement activities align with the training strategy and plan
Requirements
  • Minimum 10 years of experience working with upper management and leading change management activities within a complex project or program
  • Experience in delivering large-scale technology implementations and working with Operations in a unionized environment
  • Experience working effectively across divisional lines in a complex multi-site organization
  • Bachelors Degree in Organizational Behaviour, Management, Human Resources or similar field
  • Change Management Certification (PROSCI)
About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.



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