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Bilingual Spanish Retail Leader

2 months ago

Oldsmar, Florida, United States Victra - Verizon Wireless Premium Retailer Full time

Victra - Verizon Wireless Premium Retailer is seeking a passionate and driven Bilingual/Spanish Total Store Lead to join our team. As a leader in the retail industry, Victra provides an exceptional customer experience by offering cutting-edge wireless technology and personalized service.

The Total Store Lead plays a pivotal role in driving sales, fostering a positive work environment, and ensuring customer satisfaction. You will be responsible for leading, training, and motivating your team to achieve outstanding results while upholding the highest standards of excellence.

Your Responsibilities:
  • Team Development & Coaching: Cultivate a high-performing team by providing comprehensive training on sales techniques, product knowledge, promotions, procedures, and exceptional customer service.
  • Sales Performance & Strategy: Motivate your team to exceed sales targets and individual income goals. Implement creative selling strategies to drive revenue growth and achieve store objectives.
  • Operational Excellence: Oversee daily operations, including inventory management, cash handling, security protocols, and adherence to company policies and procedures.
  • Customer Experience Champion: Create a welcoming and engaging environment for customers. Address customer inquiries promptly and professionally, resolving issues effectively and exceeding expectations.
  • Communication & Collaboration: Foster open communication within your team and with upper management. Provide regular feedback, conduct performance reviews, and ensure alignment with company goals.
What We Offer:

At Victra, we are committed to providing a rewarding and challenging work environment. We offer competitive compensation packages, comprehensive benefits, opportunities for professional growth, and a culture that values teamwork, innovation, and customer satisfaction.