Customer Service Representative

3 weeks ago


Ellenwood, Georgia, United States Fred Loya Insurance Full time

Overview

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  • Fred Loya Insurance is a leading provider of auto insurance services, dedicated to delivering exceptional customer experiences.
  • We are seeking a highly motivated Customer Service Representative to join our team in Ellenwood, GA.

 

Salary: $45,000 - $60,000 per year, based on experience.

Job Description:

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We are looking for an ambitious and results-driven individual to sell new auto insurance policies, renew existing ones, and market for potential new business. The successful candidate will be responsible for providing professional service to internal and external customers, answering queries about their policy, accepting payments and processing transactions, identifying customer needs, and following up with quotes, renewals, and cancellations.

The ideal candidate should have excellent communication skills, be goal-oriented and self-motivated, and possess the ability to approach potential clients and offer our services.

 

Requirements:

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  • Must be 18 years old
  • Bilingual (English/Spanish) a plus or required (depends on regional needs)
  • Business professional attire
  • High School diploma or equivalent
  • Full-time employment
  • Pass State Licensing Requirements
  • Good customer service skills
  • Good communication skills
  • Reliable transportation
  • Ability to work under pressure and meet sales targets

 

Benefits:

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  • Bonus pay
  • Paid training
  • Paid holidays
  • Paid vacation days
  • Paid sick leave
  • Health, dental, vision, life, and other plans available
  • 401K matching
  • Opportunity for rapid career growth and advancement
  • Performance evaluations every 6 months

 

Covid-19 Precautions:

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  • Personal protective equipment provided or required
  • Social distancing guidelines in place
  • Sanitizing, disinfecting, or cleaning procedures in place

 

EEO Statement:

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Fred Loya Insurance Group is an Equal Opportunity Employer. We recruit and hire the most qualified individuals without regard to race, color, sex, religion, age, national origin, sexual orientation, gender identity/expression, disability, citizenship, and veteran status.



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