Project Support Specialist

4 days ago


Wall Lake, Iowa, United States Coda Staffing Full time

Coda Staffing seeks a detail-oriented Project Support Specialist to support our Residential team. This role involves reviewing technical projects for eligibility and program compliance.

About the Role

This is a hybrid position that requires 3 days of on-site work per week in Wall, NJ. You will be responsible for monitoring and managing open projects to ensure timely completion.

Key Tasks
  • Monitor and manage open projects in the Program Management Software System (PMSS).
  • Verify contract, AHRI, permit numbers, and invoice accuracy for project completeness.
  • Communicate with customers and contractors to resolve missing information issues.
  • Maintain accurate data in PMSS to prevent delays.
  • Manage workload priorities to complete projects within 4-6 weeks.
  • Document and escalate errors found by the processor for coaching opportunities.
  • Provide remote technical support using diagnostic techniques and questioning.
  • Escalate unresolved issues to management for further assistance.
  • Track and monitor issue status to resolution.
Qualifications
  • Experience in HVAC and familiarity with AHRI standards.

Our compensation package includes a salary of $58,000 - $70,000 per year, based on experience, along with additional benefits.



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