Financial Clearance Supervisor

6 days ago


Hyannis, Massachusetts, United States Cape Cod Healthcare Full time
Job Summary

We are seeking a highly skilled and experienced Financial Clearance Supervisor to join our team at Cape Cod Healthcare. As a key member of our Revenue Cycle department, you will be responsible for leading and overseeing the Financial Clearance functions, ensuring accurate and timely collection of patient information and financial data.

Key Responsibilities
  1. Lead and manage the Financial Clearance team, ensuring high-quality performance and adherence to established processes and quality assurance programs.
  2. Oversee day-to-day operations, including pre-registration, coverage verification, patient liability collection, and referral authorization.
  3. Support management functions, including hiring, training, disciplining, performance appraisals, and competency performance standard development.
  4. Manage employee time records, coordinate department staffing and scheduling, and ensure compliance with established processes and quality assurance programs.
  5. Develop and implement strategies to improve financial clearance rates, reduce denials, and enhance cash flow.
  6. Collaborate with Revenue Cycle personnel to resolve access-related issues and provide support to the entire department.
  7. Coach and mentor staff on Patient Access processes, provide ongoing training, and maintain up-to-date knowledge of regulatory and compliance changes.
  8. Assist in department functions and responsibilities as needed, based on volume and workload.
Requirements
  • Bachelor's degree preferred or equivalent combination of education and experience.
  • Two years of experience in Scheduling and/or Financial Clearance functions.
  • Supervisory experience in a healthcare environment preferred.
  • Experience and knowledge of hospital billing/registration systems, including Epic.
  • Excellent communication and interpersonal skills.
  • Ability to evaluate personal performance against established goals and coach and support staff in their efforts to improve overall performance.
About Cape Cod Healthcare

Cape Cod Healthcare is a leading healthcare provider on Cape Cod, Massachusetts. We are committed to delivering high-quality patient care and exceptional service to our community.



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