Sales Operations Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Direct Sales Administrator to join our team at MaxxSouth Broadband. As a key member of our sales team, you will be responsible for receiving and processing orders, communicating with customers, and ensuring timely and accurate billing and scheduling.
Key Responsibilities- Receive and validate orders from sales representatives
- Enter and schedule orders onto the billing system
- Communicate with customers to resolve any issues or concerns
- Reschedule appointments as needed
- Monitor order progress and identify any potential issues
- Evaluate customer needs and offer additional services or upgrades
- Answer customer inquiries and resolve billing and service issues
- Correct errors and discrepancies on customer billings
- Interact with other departments to ensure proper procedures are followed
- High school diploma or equivalent required
- 1 year of prior related work experience preferred
- 1 year of experience with sports production preferred
- Agile and adaptable with a sense of urgency
- Innovative and customer-focused
- Collaborative and accountable
The Direct Sales Administrator will work in an automated business office environment with business office equipment. The position requires the ability to walk, stand, and sit for extended periods, as well as use hands and fingers to operate equipment.
Working ConditionsThe Direct Sales Administrator is a full-time, non-exempt position. Overtime may be required, but must be approved in advance by the supervisor. The Company is a drug-free workplace and requires pre-employment testing and random testing throughout employment.
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