Waiter/Waitress (Seasonal)

4 weeks ago


Boca Raton, Florida, United States Chartwells Higher Education Full time
Job Overview

We are seeking a skilled Waiter/Waitress to join our team at Florida Atlantic University. As a key member of our dining room staff, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Takes food and beverage orders and efficiently delivers items to dining room guests.
  • Promptly and warmly greets guests in the dining room, takes food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally, maintains safe food handling and sanitation standards, and follows up periodically to assist with any additional needs or requests.
  • Demonstrates complete understanding of menu items and ingredients, advises guests on appropriate combinations of food and drinks when requested, and accommodates reasonable requests and notes preferences.
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communications skills and demonstrates ability to get along well with others, remains flexible and patient when communicating with guests and staff.
  • Collects tickets and follows proper cash-handling procedures.
  • Promotes a clean, safe, and neat environment for guests.
  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly addresses complaints or issues, relays relevant information or complaints directly to supervisor.
  • Ensures that the dining room is properly set up prior to and after the service period, keeps area clean and neat while meeting established sanitation standards.
  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
  • Works with staff of other departments to perform job duties during special events and functions.
  • Performs other duties as assigned.
Benefits

We offer a range of benefits to our associates, including opportunities for training and development, a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits such as critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and choice auto and home program.

Full-time positions also offer medical, dental, vision, life insurance/AD, disability insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer, committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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