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Optical Retail Manager

2 months ago

Ann Arbor, Michigan, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly skilled and experienced Optical Retail Manager to join our team at EssilorLuxottica. As an Assistant Store Manager, you will play a key role in driving sales growth, improving customer satisfaction, and maintaining a high level of store appearance.

Key Responsibilities
  • Drive Sales Growth: Develop and implement strategies to increase sales, improve conversion rates, and enhance customer engagement.
  • Lead and Develop Team: Partner with the Store Manager to lead and develop a high-performing team, providing coaching, training, and feedback to ensure excellent customer service and sales performance.
  • Visual Merchandising: Execute visual directives and maintain a visually appealing store environment that showcases our products and services.
  • Customer Service: Foster a positive and welcoming store environment, ensuring exceptional customer service and building strong relationships with customers.
  • Operations: Assist with store operations, including inventory management, cash handling, and administrative tasks.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: 1+ year(s) of management/supervisory experience with direct reports.
  • Skills: Strong basic math skills, familiarity with cash registers, computers, and calculators, and a strong command of the English language.
  • Preferred Qualifications: College degree or equivalent, previous experience in leadership positions within retail and customer service industries, knowledge of basic optics, and state licensure (if applicable) and/or ABO Certification in non-licensed states.
What We Offer

EssilorLuxottica offers a competitive compensation package, including a base salary, bonus, and commission plan, as well as a comprehensive benefits package, including health care, retirement savings, paid time off/vacation, and various employee discounts.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to providing reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. Please contact us to request a reasonable accommodation.