Patient Services Representative
3 days ago
We are seeking an Administrative Support Specialist to join our team. As a key member of our healthcare team, you will provide exceptional support to patients and ensure they receive high-quality care. Your primary responsibilities will include:
- Providing administrative support in a fast-paced environment.
- Assisting with patient duties, including check-in and check-out, scheduling, insurance verification, and answering phones.
- Arranging follow-up visits and referral appointments.
Responsibilities
- Verifying patient demographics and entering changes into computer systems.
- ACCEPTING PAYMENTS FOR PHYSICIAN/CLINIC SERVICES ACCORDING TO ESTABLISHED GUIDELINES.
- Posting payments and entering charges into computer utilizing appropriate codes.
- Generating daily payment reports and verifying cash drawer against report.
Requirements
- Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette.
- Ability to adapt communication style to suit different audiences.
- Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
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