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Strategic Partnership Manager
1 week ago
Welcome to Checkr, where we're transforming the hiring process with modern technology and machine learning. As a Senior Customer Success Manager, you'll play a crucial role in driving product adoption and growth while building strong partnerships with our customers.
The OpportunityWe're seeking an experienced professional who can develop strategic plans to expand our customer base and drive value through effective relationship-building. Your success will be measured by your ability to deepen existing relationships and quickly win the trust of key stakeholders.
Your Key Responsibilities:
- Develop and execute strategic plans to drive customer growth and expansion.
- Build and maintain strong relationships with customers at various organizational levels.
- Navigate customer challenges and manage issues effectively.
- Collaborate with internal teams to advocate for customer needs and ensure successful outcomes.
Our Ideal Candidate:
- Minimum 3+ years in customer success, account management, or sales roles.
- Proven track record of building and maintaining strong relationships with customers.
- Excellent problem-solving skills and ability to navigate complex challenges.
- Strong communication skills and ability to collaborate effectively with internal teams.
What We Offer:
- A competitive compensation package.
- Opportunities for advancement and career growth.
- A comprehensive benefits package including medical, dental, and vision coverage.