Housing Operations Management Executive

2 days ago


Baltimore, Maryland, United States MAXIMUS Consulting Services, Inc. Full time

We are seeking a highly skilled Housing Business Operations Lead to join our team at MAXIMUS Consulting Services, Inc. Based in Baltimore-Washington International Airport, this position offers an estimated salary of $65,000 - $80,000 per year.

Company Overview

MAXIMUS Consulting Services, Inc. is a leading provider of operations management solutions. We pride ourselves on delivering exceptional customer service and maintaining a safe working environment.

Job Description

The Housing Business Operations Lead will be responsible for managing airport operations and supervising staff to ensure excellent customer service and safety. Key responsibilities include:

  • Managing daily operations and supervising staff to ensure efficient service delivery
  • Developing, changing, and approving schedules for operative employees
  • Maintaining low complaint levels and resolving service issues promptly
  • Communicating changes in services and operations to staff
Required Skills and Qualifications

To succeed in this role, you will need:

  • Bachelor's Degree or equivalent
  • 2-3 years' experience in customer service
  • 2-3 years' experience in a management position
  • Computer literacy in MS Office packages
  • Ability to read, write, and speak English
Benefits

We offer a comprehensive benefits package, including:

  • Flight benefits
  • Paid Time Off (FT positions)
  • Paid Training
  • 401(k) Retirement Plan
  • Medical, dental, vision benefits
  • Referral Bonus
  • Incentive Rewards
Others

This position requires standing, walking, and seating. A background check and drug test are also required.



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