Housing Operations Management Executive
2 days ago
We are seeking a highly skilled Housing Business Operations Lead to join our team at MAXIMUS Consulting Services, Inc. Based in Baltimore-Washington International Airport, this position offers an estimated salary of $65,000 - $80,000 per year.
Company OverviewMAXIMUS Consulting Services, Inc. is a leading provider of operations management solutions. We pride ourselves on delivering exceptional customer service and maintaining a safe working environment.
Job DescriptionThe Housing Business Operations Lead will be responsible for managing airport operations and supervising staff to ensure excellent customer service and safety. Key responsibilities include:
- Managing daily operations and supervising staff to ensure efficient service delivery
- Developing, changing, and approving schedules for operative employees
- Maintaining low complaint levels and resolving service issues promptly
- Communicating changes in services and operations to staff
To succeed in this role, you will need:
- Bachelor's Degree or equivalent
- 2-3 years' experience in customer service
- 2-3 years' experience in a management position
- Computer literacy in MS Office packages
- Ability to read, write, and speak English
We offer a comprehensive benefits package, including:
- Flight benefits
- Paid Time Off (FT positions)
- Paid Training
- 401(k) Retirement Plan
- Medical, dental, vision benefits
- Referral Bonus
- Incentive Rewards
This position requires standing, walking, and seating. A background check and drug test are also required.
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