Automobile Sales and Service Associate
3 days ago
We are seeking a highly skilled Automobile Sales and Service Associate to join our team at Sam's Club. In this role, you will be responsible for providing exceptional customer service and ensuring seamless sales and service experiences in our Tire & Battery Center.
Job SummaryThis position involves working collaboratively with other associates to meet member expectations, while adhering to safety and compliance protocols. You will be expected to demonstrate knowledge of tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
Main Responsibilities- Be a Team Player: Work closely with colleagues to fulfill sales and service requests; educate other associates on tools, tasks, resources, and mentor new technicians.
- Be an Expert: Demonstrate expertise in safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
- Be a Technologist: Leverage digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement.
- Be an Owner: Communicate equipment, tools, and supplies needs to TBC Lead; track and monitor returns and special orders; operate cash registers; process transactions; work hands-on in the physical area; maintain accurate inventory, audit, safety, and compliance standards.
- Be a Talent Ambassador: Be a brand advocate by valuing the member's experience in the TBC area and modeling high-quality service and products.
- High school diploma or equivalent required; prior experience in sales and service preferred.
- Demonstrated knowledge of tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality.
- Excellent communication and interpersonal skills; ability to work effectively in a fast-paced environment.
- Ability to lift up to 50 pounds; stand for long periods; and work in a physically demanding environment.
The estimated salary range for this position is $45,000 - $65,000 per year, depending on experience. Additionally, you will be eligible for benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.
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