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Team Supervisor

2 months ago

Denton, Maryland, United States SUMMERWOOD MASTER Full time
Shift Leader Role Overview

The Shift Leader at Summerwood Master plays a crucial role in supporting management with everyday administrative and operational functions within the establishment. This position emphasizes the importance of delivering exceptional customer service, upholding company standards, overseeing food safety protocols, and evaluating operational workflows. Furthermore, the Shift Leader is responsible for mentoring and guiding hourly staff and may assume the duties of opening and closing the venue as required.

Key Responsibilities:
  • Guaranteeing customer satisfaction and maintaining product excellence
  • Managing daily cash handling procedures
  • Performing routine inventory checks and food safety inspections
  • Assessing service speed and efficiency
  • Delivering continuous training and support for team members