Printer Systems Specialist
3 weeks ago
**Estimated Salary: $80,000 - $110,000 per year**
At Integral Services Company, we're seeking a skilled Printer Systems Specialist to join our team in Tuscon, AZ.
As a Field Service Maintenance Technician, you'll be responsible for providing top-notch technical support and maintenance services for our clients' BookMaster One and BookMaster Pro passport personalization printer platforms.
Key Responsibilities:- Perform routine maintenance and repairs on printer systems, including cleaning, lubrication, and adjustments as needed.
- Conduct thorough evaluations of printer systems to identify potential issues and recommend solutions.
- Provide exceptional customer service, responding promptly to client needs and concerns.
- Collaborate with cross-functional teams to resolve complex technical issues and implement new software upgrades.
- Maintain accurate records of maintenance activities, repairs, and troubleshooting efforts.
- US Citizenship required.
- Ability to obtain and maintain a U.S. Department of State Security Clearance at the SECRET level.
- Valid driver's license and ability to travel for training, demonstrations, and supplemental support (5% of the time).
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Prior experience in field service maintenance, technical support, or a related field strongly preferred.
- Excellent communication and problem-solving skills essential.
- Ability to work independently and as part of a team.
We offer a comprehensive total rewards package, including medical, dental, and vision insurance, flexible spending accounts, short-term and long-term disability insurance, life insurance, paid time off, earned bonuses, professional training reimbursement, paid parking, and an employee assistance program.
Integral Services Company is committed to hiring and retaining a diverse workforce and is an equal opportunity employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military/veteran status, physical or mental disability, or any other protected class.
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