Part Time Sales Associate
3 weeks ago
State Employees' Credit Union is a not-for-profit financial cooperative dedicated to serving the financial needs of its members.
Job Title: Part Time Sales Associate - Member Service RepresentativeJob SummaryThis part-time opportunity is ideal for individuals who are passionate about delivering exceptional member service and have a strong desire to work in a fast-paced environment.
Responsibilities- Member Service: Provide top-notch service to members, responding to their needs and directing them to the appropriate person, department, or source.
- Account Management: Handle the establishment of new membership, open all accounts, and process changes in accounts with accuracy and efficiency.
- Education and Recommendations: Educate members on available services and make recommendations based on their needs.
- Cash Handling: Key all required transactions into the Margo system, balance cash drawers, and prepare, order, and verify cash delivery and shipment.
- Phone and In-Person Support: Answer phone calls, file paperwork, scan documents into Image System, and perform other clerical duties as needed.
- Training and Development: Participate in ongoing training and professional development to enhance skills and knowledge.
- Self-Control and Confidence: Possess a high level of self-control, self-confidence, and good basic mathematical skills.
- Communication and Organizational Skills: Demonstrate good organizational and communication skills, a positive attitude, and neat appearance.
- Computer Skills: Have basic computer skills and be able to use sound judgment when making decisions.
- Teamwork and Adaptability: Be willing to cooperate and collaborate with co-workers, adapt to changing situations, and work well under pressure.
The Member Service Representative will work in an office setting with physical proximity to other employees, occasional background noise from other employees, copy machines, and telephones.
Physical Demands- Movements: Stand 20%, sit 70%, and walk 10% of the time.
- Lifting: Lift 10-15 lbs occasionally, when servicing ATMs and TCD cash cartridges.
- Visual Acuity: Have essential visual acuity when servicing ATM and completing forms.
The estimated salary for this position is $15.00 - $18.00 per hour, depending on experience and qualifications.
State Employees' Credit Union offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
Equal Employment OpportunitySECU is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.
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