Customer Service Supervisor

3 weeks ago


Holland, Michigan, United States SpartanNash Full time

We're seeking a Customer Service Supervisor to join our team at SpartanNash in Holland, Michigan. This role is responsible for providing exceptional customer service and ensuring the front-end operations run smoothly. You'll supervise and direct team members, maintain a clean and attractive store environment, and handle customer transactions accurately.

Job Description

This Customer Service Supervisor position involves:

  • Providing excellent customer service and resolving customer complaints
  • Supervising and directing team members to achieve sales goals and maintain a clean store environment
  • Handling customer transactions accurately and efficiently
  • Maintaining knowledge of products, prices, and promotions
  • Managing inventory and stock levels
  • Developing and implementing sales strategies to increase revenue
Requirements

To be successful in this role, you'll need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced retail environment
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system
  • Availability to work varying shifts, including weekends and holidays
Benefits

SpartanNash offers a competitive salary range of $45,000 - $60,000 per year, based on experience, as well as benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.



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