Customer Service Supervisor
3 weeks ago
We're seeking a Customer Service Supervisor to join our team at SpartanNash in Holland, Michigan. This role is responsible for providing exceptional customer service and ensuring the front-end operations run smoothly. You'll supervise and direct team members, maintain a clean and attractive store environment, and handle customer transactions accurately.
Job DescriptionThis Customer Service Supervisor position involves:
- Providing excellent customer service and resolving customer complaints
- Supervising and directing team members to achieve sales goals and maintain a clean store environment
- Handling customer transactions accurately and efficiently
- Maintaining knowledge of products, prices, and promotions
- Managing inventory and stock levels
- Developing and implementing sales strategies to increase revenue
To be successful in this role, you'll need:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
- Availability to work varying shifts, including weekends and holidays
SpartanNash offers a competitive salary range of $45,000 - $60,000 per year, based on experience, as well as benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.
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