Senior Business Operations Engineer
1 day ago
About Maintec Technologies: We are a global leader in technology services. Our team is seeking an experienced Senior BizOps Engineer to join our operations.
Salary Information: This role comes with a competitive salary of $140,000 - $180,000 per year, depending on experience and qualifications.
Job Description: As a Senior BizOps Engineer at Maintec Technologies, you will play a key role in designing, building, implementing, and supporting technology services. You will work closely with developers to ensure operational criteria are implemented throughout the delivery process.
Key Responsibilities:
- Lifecycle Management: Engage in the entire lifecycle of services, from inception and design through deployment, operation, and refinement.
- ITSM Activities Analysis: Analyze ITSM activities and provide feedback to development teams on operational gaps or resiliency concerns.
- Precursor Support: Provide system design consulting, capacity planning, and launch reviews to support services before they go live.
- Post-Launch Maintenance: Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
- Scalability and Evolution: Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
- CI/CD Pipeline Support: Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating.
- Incident Response: Practice sustainable incident response and blameless postmortems.
- Problem Solving: Take a holistic approach to problem solving, connecting the dots during production events to optimize mean time to recover.
- Team Collaboration: Work with a global team spread across tech hubs in multiple geographies and time zones.
- Mentorship: Share knowledge and mentor junior resources.
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