Senior Business Operations Engineer

1 day ago


Kansas City, Missouri, United States Maintec Technologies Full time

About Maintec Technologies: We are a global leader in technology services. Our team is seeking an experienced Senior BizOps Engineer to join our operations.

Salary Information: This role comes with a competitive salary of $140,000 - $180,000 per year, depending on experience and qualifications.

Job Description: As a Senior BizOps Engineer at Maintec Technologies, you will play a key role in designing, building, implementing, and supporting technology services. You will work closely with developers to ensure operational criteria are implemented throughout the delivery process.

Key Responsibilities:

  • Lifecycle Management: Engage in the entire lifecycle of services, from inception and design through deployment, operation, and refinement.
  • ITSM Activities Analysis: Analyze ITSM activities and provide feedback to development teams on operational gaps or resiliency concerns.
  • Precursor Support: Provide system design consulting, capacity planning, and launch reviews to support services before they go live.
  • Post-Launch Maintenance: Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
  • Scalability and Evolution: Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
  • CI/CD Pipeline Support: Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating.
  • Incident Response: Practice sustainable incident response and blameless postmortems.
  • Problem Solving: Take a holistic approach to problem solving, connecting the dots during production events to optimize mean time to recover.
  • Team Collaboration: Work with a global team spread across tech hubs in multiple geographies and time zones.
  • Mentorship: Share knowledge and mentor junior resources.


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