Security and Support Operations Coordinator

1 day ago


Amiens, Hauts-de-France, United States Johnson Controls Full time

Join us as a Special Operation Customer Service Representative at Johnson Controls and play a vital role in ensuring the safety and security of our customers. As a member of our team, you will be responsible for responding to security-related calls, verifying alarm signals, and dispatching authorities when necessary.

Your key responsibilities will include:

  • Responding to incoming calls from customers, using your excellent communication skills to resolve issues promptly and professionally.
  • Utilizing video and access control systems to provide interactive services such as Video Verification and Guard Tours.
  • Maintaining accurate records of all interactions and forwarding relevant information to the proper departments.

This is an exciting opportunity to join a dynamic team and contribute to the delivery of exceptional customer service. The estimated annual salary for this position is $60,000-$70,000, depending on experience and location.



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