Customer Engagement Representative
3 weeks ago
We are seeking an exceptional Customer Engagement Representative to join our team at CPI Security in Charlotte, North Carolina.
This role involves building strong relationships with customers, resolving issues efficiently, and driving business growth through effective communication and problem-solving.
Main Responsibilities- Manage customer inquiries, concerns, and issues through proactive communication and issue resolution.
- Collaborate with sales representatives and field operations to address customer needs and resolve requests.
- Ensure seamless onboarding of new customers by verifying installation requirements, verifying monitoring data, and facilitating scheduling or rescheduling of installation appointments.
- Possess in-depth knowledge of CPI's products, services, and pricing to provide expert support to customers and sales representatives.
- Streamline installation requisitions by communicating with underwriting to facilitate timely approvals.
- Proven customer service expertise with a focus on empathy, active listening, and conflict resolution.
- Exceptional time management and organizational skills to meet deadlines and maintain high productivity levels.
- Able to communicate complex ideas clearly and concisely to both technical and non-technical audiences.
- Self-motivated and able to take ownership of tasks and projects to drive results-oriented outcomes.
- $44,000-$54,000 annual compensation based on performance.
- Innovative company culture that fosters collaboration and employee growth.
- An inclusive range of benefits, including medical, dental, vision, 401(k) matching, short-term & long-term disability, and life insurance options.
- Professional development opportunities to enhance skills and career advancement.
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Customer Engagement Representative
2 days ago
Charlotte, North Carolina, United States Wells Fargo Full time**About the Role**We are seeking a Customer Engagement Representative to join our team at Wells Fargo. In this role, you will be responsible for supporting customer engagement by processing teller transactions and sharing digital solutions.**Key Responsibilities**Process teller transactions efficiently and accuratelyShare digital solutions with customers to...
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Sales Representative
3 weeks ago
Charlotte, North Carolina, United States Arrow Exterminators Full timeAbout the JobAs a seasoned customer engagement specialist, you will leverage your exceptional communication skills to cultivate strong relationships with existing and potential clients. Your primary objective is to introduce and educate them on services tailored to their needs, ensuring seamless service delivery. This role requires a unique blend of...
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Customer Service Representative
6 days ago
Charlotte, North Carolina, United States Michaels Stores, Inc. Full timeCustomer Service Representative Job SummaryWe are seeking a highly skilled Customer Service Representative to work in a public retail store setting at Michaels Stores, Inc.Responsibilities include maintaining store cleanliness and recovery standards, providing fast and friendly checkout experiences, engaging customers on Rewards programs and Private Label...
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Customer Service Representative
2 days ago
Charlotte, North Carolina, United States Domino's Pizza LLC Full timeAbout the RoleAs a Customer Service Representative at Domino's, you'll play a key role in creating a positive and engaging experience for our customers. Your responsibilities will include greeting customers, taking orders using our technology and Point of Sales System, and maintaining a clean and organized store environment.
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Customer Service Representative
4 days ago
Charlotte, North Carolina, United States Total Wine & More Full timeJob DescriptionThe Customer Service Representative will be responsible for delivering an exceptional customer experience and supporting the sales process at Total Wine & More.Key ResponsibilitiesGreet and engage with customers, providing information about products and services.Direct customers to checkout lanes and support the sales process.Process...
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Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States Forever 21 Full timeJob DescriptionWe are looking for a highly motivated and enthusiastic Customer Service Representative to join our team! As a Customer Service Representative, you will be responsible for assisting customers with their shopping needs, answering questions about our products, and maintaining a positive and engaging store environment.The ideal candidate will have...
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Customer Service Representative
4 days ago
Charlotte, North Carolina, United States Spring-Green Lawn Care Full timeWe are a rapidly growing lawn care company seeking a highly motivated customer-oriented service representative with excellent communication skills to join our team. As a key member of our operations team, you will be responsible for managing large volumes of incoming calls, identifying and assessing customers' needs to achieve satisfaction, and building...
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Client Engagement Representative
1 day ago
Charlotte, North Carolina, United States The LaSalle Group Full timeAbout The LaSalle NetworkWe are a leading provider of direct hire and temporary staffing services, connecting top talent with opportunities across various industries.Job DescriptionThis full-time Customer Service Representative role is a great opportunity for someone who enjoys interacting with customers and resolving issues in a timely and professional...
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Customer Engagement Specialist
3 weeks ago
Charlotte, North Carolina, United States Next Play Solutions Full timeAbout the PositionThis is an exciting opportunity for a talented individual to become a key member of our AT&T Sales Representative team. With a strong background in sales or customer service, you will have the chance to develop your skills and expertise while working in a collaborative and supportive environment.Key responsibilities include:Educating...
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Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Domino's Pizza LLC Full timeAbout Domino'sAs a leading pizza delivery company, Domino's offers exciting career opportunities for individuals who share our passion for customer service and teamwork. We're committed to providing our customers with a positive experience every time they interact with us.Job Summary:We're seeking a Customer Service Representative to join our team at...
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Charlotte, North Carolina, United States Beacon Hill Full timeAbout Our CompanyBeacon Hill is a leading staffing solutions provider dedicated to delivering exceptional service and results. We are committed to building long-term relationships with our clients and candidates by providing personalized attention and care.Job DescriptionIn this role, you will work as part of our dynamic call center team, responding to...
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Customer Experience Representative
3 weeks ago
Charlotte, North Carolina, United States Tryon Dollar Store Full timeWe are seeking a Customer Experience Representative to join our team at Tryon Dollar Store. As a key member of our 8-person team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.Your primary responsibility will be to ensure that every customer leaves our store feeling satisfied and valued. You will be...
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Customer Service Representative
4 days ago
Charlotte, North Carolina, United States Domino's Pizza LLC Full timeAbout Domino'sWe're more than just a pizza company, we're a team of passionate people dedicated to delivering exceptional customer experiences.Your Role:As a Customer Service Representative at Domino's, you'll play a vital part in ensuring our customers have an amazing experience every time they interact with us. Your key responsibilities will...
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Retail Customer Engagement Associate
4 days ago
Charlotte, North Carolina, United States Best Buy Full timeAbout the JobWe're seeking a Retail Customer Engagement Associate to join our team at Best Buy. In this role, you'll be responsible for building relationships with customers, recommending products and services, and driving sales growth.Your Key Responsibilities:Greet and engage with customers in a warm and friendly mannerUse acquired skills and knowledge to...
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Customer Service Representative
4 weeks ago
Charlotte, North Carolina, United States TJ Maxx Full timeJob Description:We are seeking a Customer Service Representative to join our team at TJ Maxx. In this role, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Main Responsibilities:Provide exceptional customer service by engaging with customers and responding to...
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Customer Service Representative
1 day ago
Charlotte, North Carolina, United States Food Lion Full timeAbout the JobA great career opportunity awaits you at Food Lion, a leading grocery retail group on the East Coast. As a Customer Service Representative, you will be the face of our company, providing fast, easy, flexible and friendly service to our customers through the achievement of our customer service standards.Your Key ResponsibilitiesSmile and provide...
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Customer Engagement Expert
6 days ago
Charlotte, North Carolina, United States Cash America Full timeOverviewCash America is a leading provider of financial services, and we are seeking a highly motivated Retail Sales Associate to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service and sales experiences.Key ResponsibilitiesEngage with customers to understand their financial needs and provide...
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Customer Engagement Expert
4 days ago
Charlotte, North Carolina, United States Jackson Hewitt Full timeJob DetailsWe are hiring for a Client Service Associate position at our Jackson Hewitt office. The ideal candidate will have excellent communication and interpersonal skills and be able to work accurately and efficiently in a fast-paced environment.ResponsibilitiesDeliver exceptional client experiences through professional, accurate, and timely service.Greet...
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Community Engagement Leader
3 weeks ago
Charlotte, North Carolina, United States Project LeanNation Ballantyne Full timeJob Title: Community Engagement Leader at Project LeanNation BallantyneWe are seeking a highly motivated and results-driven Community Engagement Leader to join our team. This is an excellent opportunity for individuals who are passionate about making a difference in the health and wellness industry.The successful candidate will be responsible for building...
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Customer Service Representative
3 weeks ago
Charlotte, North Carolina, United States Townsquare Interactive Full timeAbout the RoleAs a Customer Service Representative at Townsquare Interactive, you will be responsible for managing a steady volume of incoming calls from our current clients while assisting with their account needs and website edits. Your excellent customer service and communication skills will help us create positive experiences for our clients.We are...