Insurance Support Specialist

4 days ago


Bethel, United States State Farm Insurance Full time
Job Overview

As an Insurance Support Specialist at State Farm Insurance, you will play a crucial role in providing exceptional customer service and support to our policyholders. This is a fantastic opportunity to join a dynamic team and make a real difference in people's lives.

About the Role

This position involves assisting customers with their insurance needs, processing policy changes, handling inquiries, and collaborating with colleagues to resolve issues. You will be responsible for maintaining accurate customer records and staying up-to-date with insurance products and industry trends.

Responsibilities
  • Assist customers with insurance-related queries and concerns.
  • Process policy changes, updates, and cancellations.
  • Handle phone calls, emails, and other forms of communication.
  • Maintain accurate and up-to-date customer records.
  • Collaborate with colleagues to resolve customer issues.
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Basic computer skills and proficiency in software applications.
What We Offer

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. In addition, we provide a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.



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