Customer Service Representative

4 weeks ago


Murfreesboro, Tennessee, United States Fifth Third Full time
Job Summary

Fifth Third Bank is seeking a highly motivated and customer-focused individual to join our team as a CSR/Teller in our University Center location. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer transactions, and promoting our retail banking products and services.

Key Responsibilities
  • Provide excellent customer service in all interactions, ensuring a positive experience for our customers.
  • Handle customer transactions, including cash deposits, withdrawals, and transfers.
  • Refer customers to our business partners for consultative conversations, promoting our retail banking products and services.
  • Maintain a high level of knowledge of our retail banking products and services, including our deposit and loan offerings.
  • Work collaboratively with our team to achieve sales and customer service goals.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service or banking experience preferred.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Ability to maintain confidentiality and handle sensitive customer information.
Working Conditions

This is a part-time position, working approximately 20 hours per week. The ideal candidate will be available to work a variety of shifts, including weekends and holidays.

Fifth Third Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.



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