Guest Service Support Expert

1 month ago


Kingsport, Tennessee, United States Marriott Full time
Job Summary

We are seeking a skilled Guest Service Support Expert to join our team at Marriott Hotels. As a key member of our food and beverage operations, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurants and bars.

Your primary responsibilities will include providing support to our culinary team, maintaining a clean and safe work environment, and ensuring that our guests receive the highest level of service. You will also be responsible for managing the menu, handling customer inquiries, and performing other tasks as needed to ensure the success of our food and beverage operations.

Key Responsibilities
  • Provide exceptional customer service and support to guests
  • Maintain a clean and safe work environment
  • Manage the menu and ensure that all food and beverage items are prepared and presented to the highest standard
  • Handle customer inquiries and resolve any issues in a timely and professional manner
  • Perform other tasks as needed to ensure the success of our food and beverage operations
Requirements
  • High school diploma or equivalent
  • No related work experience required, but previous experience in a food and beverage environment is preferred
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods of time
About Marriott Hotels

Marriott Hotels is a global hospitality company that is committed to delivering exceptional customer experiences and providing a unique and memorable stay for our guests. We are proud to be a part of the Marriott International portfolio of brands and are dedicated to upholding the highest standards of quality and service.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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