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Café Team Member

2 months ago


Kenosha, Wisconsin, United States Sam's Club Full time

Position Overview...

Why do patrons enjoy dining in our café at Sam's Club? Feedback indicates that one of the primary reasons is our dedicated and approachable café team members. Do you have a zeal for food preparation? Our café team members attend to our patrons' requests, craft their food orders, and deliver prompt and cordial service. We take pride in every facet of our responsibilities and execute them with vigor and enthusiasm. We seek strong collaborators, committed to serving our patrons and fostering the warm and inviting atmosphere they deserve – serving meals reminiscent of home.

You will impress us if:

•You possess a passion for and experience with fresh cuisine

•You prioritize customer satisfaction above all

•You are a problem solver and innovator who confronts challenges directly

•You adapt swiftly to change and can navigate various work scenarios

•You are an inquisitive and imaginative thinker, driving progress through creative solutions

You will contribute by:

•Ensuring that high-quality products are fresh, ready, and accessible in the café

•Maintaining cleanliness, managing temperature controls, checking expiration dates, and discarding subpar food items

•Packing ready-to-sell items in appropriate containers and replenishing displays

•Preparing and serving ready-to-eat meals

•Keeping a clean, sanitized, and customer-ready environment

The café team member role is an excellent opportunity to embark on a rewarding career at Sam's Club.

Responsibilities...

Collaborate as a Team Member : Stay informed about product specifications related to prepared food items; work alongside cross-functional teams and assist in educating fellow associates on tools, tasks, and resources; communicate effectively with team members; and be adaptable to the business's needs by working in different areas. Master Your Craft : Prepare food according to item specifications; understand and plan for future and mass production; prepare for seasonal changes; adhere to food safety standards, sanitation protocols, cold chain compliance, and inventory management; operate, maintain, and sanitize equipment; and demonstrate knowledge of product and layout execution. Embrace Technology : Utilize digital tools to enhance sales, improve the shopping experience, and elevate associate engagement; use handheld technology to make immediate business decisions regarding production, ordering merchandise, receiving club pickup orders, training, and product quality with the customer in mind; adapt to new tools and encourage others to do the same. Take Ownership : Drive the performance of the area; stock and rotate merchandise; ensure quality and date control standards; minimize waste; provide customer service by acknowledging patrons and identifying their needs; assist customers with purchasing decisions; payment methods; locating merchandise; and resolving customer issues and concerns. Be a Brand Advocate : Inspire and influence others to work in a respectful, supportive, and team-oriented manner; understand challenges and assist in training others. Adhere to company policies, procedures, and standards of ethics and integrity by implementing related action plans; utilizing the Open Door Policy; and applying these in executing business processes and practices. Complete work assignments and priorities by utilizing policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; executing tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, challenges, and feedback.

At Sam's Club, we provide competitive compensation along with performance-based bonus opportunities and other valuable benefits for a healthier mind, body, and financial well-being.

-Health benefits include medical, vision, and dental coverage
-Financial benefits include 401(k), stock purchase options, and company-paid life insurance
-Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be utilized for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
- Additional benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-sponsored education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are fully covered by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms.

The hourly wage range for this position is competitive, reflecting the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be available in specific circumstances, based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications...

Candidates must successfully complete all job-required training and assessments within a designated timeframe if selected for the position.
Must be 18 years of age or older

Preferred Qualifications...

Food Service Food Handler Certification (Food Safety) - Certification

Primary Location...

This position is located within the United States.